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Return to shopRefund Policy
At Growth Hair, we prioritize customer satisfaction and ensure all products are delivered in perfect condition. Please read our refund terms carefully:
1. Eligibility for Refund
- Refunds are applicable only if:
- The product is defective or damaged upon delivery.
- The wrong product is delivered.
- Order is cancelled before shipment.
- For hygiene reasons, used or opened hair products are non-returnable and non-refundable.
2. Refund Process
- You must notify us within 24 hours of delivery in case of any issue.
- Email info@growthhair.in or call +91 99106 71779 with your order details and images or videos of the product (if defective/damaged).
- Once approved, the refund will be processed to your original payment method within 7–10 business days.
3. Non-Refundable Situations
- Change of mind after receiving the product.
- Product damaged due to misuse or improper handling.
- Products without original packaging or invoice.
4. Late or Missing Refunds
- If you haven’t received your refund after 7 business days, please check with your bank or payment provider.
- If the issue persists, contact us for assistance.
